Alberta couple gets huge insurance bill after their postal code changes… but they didn’t move

A Rocky View couple didn't move but their postal code did, resulting in a large insurance bill. Kathy Le reports.

Subscribe to CTV News to watch more videos:

Connect with CTV News:
For the latest news visit:
For a full video offering visit the CTV News Network:
CTV News on Facebook:
CTV News on Twitter:
Watch CTV News on Twitter:
CTV News on Google+:
CTV News on Instagram:
CTV News on Pinterest:

CTV News is Canada's most-watched news organization both locally and nationally, and has a network of national, international, and local news operations.


  1. How does your postal number change if you didn’t move? FRAUD
    Why do we need insurance if they are fraudulent? Would the Federal Government like to respond?

    1. Try pricing auto insurance using postal codes on the north side of Steels and then south side of Steels directly across from the north address in Toronto . Use the same car and driver info , You will be surprised in the difference in price . I used this argument 8-10 years ago with my X insurance company asking why . The response was pay or cancel

  2. Wasn’t shocked when the company was mentioned, I’ve briefly been covered by CGI (for my car) and had issues with them too. Very inflexible when circumstances change.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.